Privacy Notice & Cookies
Introduction
Who We Are
Personal Data We Collect
- Name
- Email address
- Contact details
- Professional information relevant to certification enquiries
- Information provided through email communications
We do not collect personal data through marketing or lead-generation activities.
How We Use Personal Data
Personal data is processed for the following purposes:
- Responding to certification-related enquiries
- Administering certification activities
- Managing appeals and complaints
- Maintaining certification records
- Fulfilling legal and regulatory obligations
Personal data is processed only where there is a lawful basis to do so.
Lawful Basis for Processing
Personal data is processed under one or more of the following lawful bases:
- Performance of a task carried out in the public interest or legitimate interest
- Compliance with legal or regulatory obligations
- Consent, where applicable
Data Sharing
Personal data is not sold or used for marketing purposes.
Data may be shared only where necessary, including with:
- Individuals involved in certification activities (e.g. assessors or decision-makers)
- Regulatory or accreditation bodies, where required
- Legal or professional advisers, where appropriate
All data sharing is subject to confidentiality and data protection controls.
Data Retention
Personal data is retained only for as long as necessary to fulfil certification, regulatory, or legal requirements.
Retention periods are defined in accordance with documented data management procedures.
Data Security
Appropriate technical and organisational measures are in place to protect personal data against:
- Unauthorised access
- Loss or destruction
- Unlawful processing
Access to personal data is restricted to authorised personnel only.
Your Rights
Under data protection legislation, individuals have rights including:
- The right to access personal data
- The right to rectification
- The right to erasure (where applicable)
- The right to restrict or object to processing
- The right to lodge a complaint with the relevant supervisory authority
Requests relating to data protection rights may be submitted using the contact details below.
Cookies
This website uses cookies only where necessary to ensure basic website functionality and performance.
Cookies are not used for advertising, tracking, or marketing purposes.
Users may control or disable cookies through their browser settings.
Contact for Data Protection Enquiries
For enquiries relating to this Privacy Notice or the processing of personal data, please contact:
Changes to This Notice
This Privacy Notice may be updated from time to time to reflect changes in legal, regulatory, or operational requirements.
The current version published on this website is the applicable version.